FAQ

About Wetsuits
Q. How do I wash and store my wetsuit?
A. Rinse with water or use a shampoo for a wetsuit.
Dry it well in the shade. Then, store it in a well-ventilated area.

About Ordering
Q. How can I place an order?
A. You can place orders either in-person at our store or online. For online orders, please contact us via LINE or Instagram.
LINE ID: @084ynbcr
INSTAGRAM:
@okinawablessing_wetsuits
If you can't visit our store, please measure yourself or join our sizing event.

Q. What is a sizing event?
A. We hold exhibitions for the purpose of sizing all over the country. For more details, please check the link below.
Exhibition& POP UP
Information on consultations and sizing events.

Q. Can I get a custom logo?
A. Yes, of course. A custom logo costs 2,200 yen each.

About Shipping
Q. Which areas do you support for domestic shipping?
A. We support all areas.
Outside Okinawa Prefecture: 2,200 yen
Okinawa Prefecture (isolated islands): 2,200 yen
Inside Okinawa Prefecture (main island only): 1,100 yen
In-store pickup: Free

Q. Which regions do you support for international shipping?
A. There might be some restrictions based on the country or region. Please check the list of supported countries and regions in the link below.
List of Countries and Areas

Q. How much is the fee for international shipping?
A. It's around 3,000 to 6,000 yen per item.
We will confirm the shipping cost before sending out the order.
Please note that additional import duties, taxes, and charges might apply based on your local customs. If additional charges apply, please pay them to the courier.

About Product Warranty
Q. What if the size doesn't fit?
A. If the size doesn't fit, we will adjust it for free. The warranty lasts for 6 months for #45 fabric and 1 year for other fabrics. Please note that damages caused by customers, such as snags, tears, stains, fading, or size issues due to body shape changes, are not covered by the warranty.

Q. I measured myself, but the size doesn't fit. What can I do?
A. If the size doesn't fit based on your own measurements, adjustments will be charged. Your understanding is appreciated.

About Repairs
Q. Can you repair a worn-out suit?
A. If the sponge rubber is too worn out and squashed, re-gluing becomes impossible, and we might decline the repair. You can send us pictures via LINE or Instagram for an approximate estimate.
For details, please contact us.
LINE: @084ynbcr
INSTAGRAM: @okinawablessing_wetsuits

Q. Can you adjust or repair wetsuits purchased from other companies?
A. Due to different manufacturing methods among manufacturers, we don't repair products from other companies.

About Payment Methods
Q. What payment methods do you accept?
A. We accept bank transfers or credit cards. At our store, you can pay with cash, credit card, barcode payment, and other available methods. If you have any questions, please contact us.

Contact form

Contact Us

Okinawa Blessing Co., Ltd.

Closed on Sundays
287-1 Yonashiro-teruma, Uruma City, Okinawa JAPAN
Phone: +81-98-927-6021
Email: info@okinawablessing.net
LINE ID: okinawablessing
Instagram: okinawablessing_wetsuits

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